Privacy & Security

Qq22 Privacy Policy — Our Commitment to Protecting Your Information

Qq22 takes the privacy of your personal information seriously. This page explains what data we collect, how we use it, and how we keep it safe.

Last Updated: January 2026

1 Introduction

Welcome to qq22. We believe privacy is a fundamental right for every user. This Privacy Policy explains what information we collect, why we collect it, and how we manage it when you use the qq22 platform — whether on the website or the mobile app.

This Privacy Policy applies to all qq22 services. By using the qq22 platform, you are considered to have accepted this Privacy Policy. If you do not agree with this policy, we ask that you refrain from using our services.

This Privacy Policy is part of our Terms and Conditions-and must be read together with it. Both documents together form the complete agreement between you and us.

Qq22 is an international gaming platform built with Bangladeshi users in mind. We follow international data protection standards and are committed to keeping your information secure at all times.

2 What Information We Collect

Qq22 collects three types of information from you: information you provide directly, information collected automatically, and information received from third parties.

Directly Provided Information

  • Full name, date of birth, and nationality
  • Email Address & Mobile Number
  • Residential Address
  • National ID or passport number (for identity verification)
  • Payment method details (Mobile Banking / Nagad / Rocket number)
  • Account Preferences & Settings

Automatically Collected Information

  • IP Address & Device Identifiers
  • Browser type, operating system, and language settings
  • Login time, game history & betting activity
  • Time spent on the platform and navigation patterns
  • Transaction history & payment records
Data Type How It Is Collected Purpose
Identity Information At the Time of Registration KYC Verification & Security
Contact Information Registration & Profile Updates Notifications & Support
Financial Information Deposits & Withdrawals Payment Processing & Fraud Prevention
Technical Information Automatic (Cookie/Log) Platform Improvement & Security
Gaming Activity Automatic (Session Log) Responsible Gaming Monitoring

3 How Your Information Is Used

Qq22 uses your information only for the purposes listed below. We never use your data for unnecessary or unauthorized purposes.

  • Account Management: Completing registration, verifying logins, and keeping your account secure.
  • Identity Verification (KYC): Meeting regulatory requirements and preventing money laundering.
  • Payment Processing: Processing deposits and withdrawals securely.
  • Customer Support: Resolving issues and responding to inquiries.
  • Promotional Communications: Sending bonus offers and relevant updates (you may opt out at any time).
  • Responsible Gaming: Unusual gaming behavior is identified and appropriate support is provided.
  • Security & Fraud Prevention: Detecting and preventing suspicious activity.
  • Platform Improvement: Analyzing user experience to improve our services.

We never sell your data. To opt out of promotional emails or SMS, go to your account settings or contact our support team.

4 Sharing Data with Third Parties

Qq22 does not sell your personal information. However, in certain circumstances we may share limited data with trusted partners:

  • Payment Processors: Payment gateways such as Mobile Banking, Nagad, and Rocket — for processing transactions.
  • Game Providers: Game providers on our platform — minimum data shared for the purpose of operating games.
  • Identity Verification Services: Licensed verification provider for completing KYC.
  • Law Enforcement Agencies: In compliance with legal obligations or court orders.
  • Regulatory Authority: Required for audits or investigations by the licensing authority.

Please Note: When sharing your data with third parties, we enforce strict contractual agreements to ensure it is used only for its intended purpose and protected with adequate security measures.

5 Cookies & Tracking Technologies

Qq22 uses cookies and similar technologies on its website and app to enhance your experience and help keep the platform secure.

Cookie Type

  • Essential Cookies: Essential for maintaining login sessions and security. These cannot be disabled.
  • Functional Cookies: To remember your language preferences and account settings.
  • Analytics Cookies: To understand how the platform is used — in an anonymized manner.
  • Marketing Cookies: To show you relevant ads and offers. You can opt out at any time.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent certain features of qq22 from working properly.

6 Data Retention Period

Qq22 retains your information only for as long as necessary. Retention periods vary depending on the type of data:

Data Type Retention Period Reason
Account Information 5 years after account closure Legal & Regulatory Obligations
Transaction Records 7 Years Financial Audits & Dispute Resolution
KYC Documents 5 years after account closure Anti-Money Laundering Law
Gaming Logs 3 Years Responsible Gaming Monitoring
Support Contact 2 Years Service Quality Control

Once the retention period expires, your data is securely deleted or anonymized.

7 Your Rights

Under qq22's Privacy Policy, you have a number of important rights. These are set out in detail below:

Right to Access

You can submit a request to find out what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request the deletion of your data under specific circumstances.

Right to Restrict Processing

You may request that the use of your data be restricted in certain circumstances.

Right to Data Portability

The right to receive your information in a structured, machine-readable format.

Right to Object

You may object to your data being used for marketing or profiling purposes.

To exercise any of these rights, contact our support team. We will respond within 30 days of receiving your request.

8 Minor Protection

Qq22 strictly prohibits anyone under the age of 18 from using the platform. Age is verified at registration, and additional proof may be requested in cases where there is any doubt.

If we become aware that a minor's data has been stored with us, it will be deleted immediately and the account will be closed. If you believe your child has created an account on qq22, please contact us right away.

9 Security Measures

Qq22 uses industry-standard security technology to protect your information. Our security framework operates across the following layers:

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): An additional verification layer for accessing your account.
  • Firewall & IDS: Unauthorized access attempts are blocked automatically.
  • Regular Security Audits: Regular penetration testing conducted by third-party security experts.
  • Data Backup: Regular backups to secure servers in encrypted form.
  • Staff Training: All team members receive regular training on data protection.

Your Responsibilities: Use a strong password and never share it with anyone. If you notice any suspicious login attempts, please notify us immediately.

10 Policy Updates

Qq22 reserves the right to update this Privacy Policy at any time. For significant changes, you will be notified via your registered email or a notification on the platform.

Continued use of qq22 after any changes takes effect will be considered your acceptance of the updated policy. We recommend checking this page regularly. The date of each update will be noted at the top of the page.

11 Contact

If you have any questions, requests, or complaints about this Privacy Policy, please get in touch with us. Our data protection team is ready to address any concerns you may have.

Reach us via 24/7 live chat support or email us at: [email protected]

We aim to respond to all privacy-related requests within 30 business days. Complex cases may take a little longer, but we will always keep you updated along the way.

Why Your Privacy Is Safe with qq22

We protect your data not just in words, but in practice.

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End-to-End Encryption

Every transaction and piece of personal information you share is protected by 256-bit SSL encryption, making it unreadable to any third party.

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Licensed & Regulated

Qq22 operates under a license from an international gaming authority and passes regular third-party audits.

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Your Data Is Never Sold

We never sell your personal information. Your data belongs to you.

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KYC & Identity Protection

All identity verification data is stored on separate encrypted servers and managed under strict access control policies.

Our Commitment to Fast Response

All privacy-related requests receive a response within 30 days. Urgent matters are handled more promptly.

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Transparent Change Notifications

If this Privacy Policy changes, we will notify you in advance by email or app notification.

Your Data Is Safe — Get Started Now

Your privacy is our top priority at qq22. Play, win, and enjoy in a safe environment. Open an account today or learn more about our platform.

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